---
title: "C'esthétique Case Study: Facebook Account Recovery and Local SEO | Social Influence"
description: "C'esthétique is a Terrebonne beauty clinic case study where SIB recovered a lost Facebook account and paired it with local SEO and automated follow-up."
canonical: "https://socialinfluencebuilder.com/en/cesthetique/"
lastmod: "2026-09-19T04:40:27+00:00"
lang: "en-CA"
format: "markdown"
---
[Web version of this page](https://socialinfluencebuilder.com/en/cesthetique/)
HTML version: <https://socialinfluencebuilder.com/en/cesthetique/>
[French Markdown version](https://socialinfluencebuilder.com/etudes-de-cas/cesthetique.md)
[English Markdown version](https://socialinfluencebuilder.com/en/cesthetique.md)

# C'esthétique: Facebook account recovery and local SEO

- **Client:** C'esthétique

- **Location:** Terrebonne

- **Services used:** [Montreal SEO for local small businesses](https://socialinfluencebuilder.com/en/seo-montreal/), [Facebook and Instagram advertising that moves Montreal customers from scroll to sale](https://socialinfluencebuilder.com/en/facebook-instagram-ads/), [Marketing automation that nurtures leads while you focus on your business](https://socialinfluencebuilder.com/en/automatisation-marketing/)

## at a glance

C'esthétique is an esthetics and beauty clinic in Terrebonne. Carolina, the owner and aesthetician, works with clients there and also runs the business's online presence herself, from the cesthetique.ca website to its social accounts.

To reach clients and bring in new appointment requests, the clinic relied mainly on its professional Facebook account and its website, cesthetique.ca. Those two channels were how people in Terrebonne looking for esthetics services found C'esthétique.

## what was the starting point?

C'esthétique had lost access to its professional Facebook account, cutting off a key marketing channel. At the same time, the clinic's online visibility had stalled and the website was generating very few new prospects.

## What did we find?

### Lost access to Facebook account

C'esthétique had lost access to its professional Facebook account, its main marketing channel. Without that account, the clinic could no longer reach clients or take in new requests through it.

### Stalled online visibility

The clinic's online visibility had stalled. Stalled visibility meant fewer people in Terrebonne were finding C'esthétique when searching for esthetics services.

### Few leads from the website

The website was generating very few new leads. A site that doesn't convert visitors into appointment requests puts a direct limit on the clinic's growth.

### Manually managed social posts

Social media posts and appointment-request follow-up were handled by hand, with no automated workflow in place. Manual follow-up tends to be slower and less consistent, which can mean interested clients slip through the cracks.

## What work did we do?

SIB first recovered the lost professional Facebook account, then deployed a local SEO strategy and website optimization. Intelligent workflows now automate social media posting and appointment request follow-up.

![C'esthétique: project overview](https://socialinfluencebuilder.com/wp-content/themes/sib-2026/assets/legacy/assets/images/case-studies/cesthetique-cover.png)

## What does the client say?

> I had lost my Facebook account and did not know what to do. SIB got it back and on top of that, they boosted my entire online visibility. I recommend them to any aesthetician who wants to grow.
>
> Carolina, Owner-Aesthetician

The client’s own words. This is their experience in their market, not a promise of results.

## Which other case studies can you read?

- [Institut V Esthétique](https://socialinfluencebuilder.com/en/institut-v-esthetique/)
- [Neu Clinic Toronto](https://socialinfluencebuilder.com/en/neu-clinic-toronto/)
- [Esthétique Alia Elle](https://socialinfluencebuilder.com/en/esthetique-alia-elle/)
- [All case studies](https://socialinfluencebuilder.com/en/case-studies/)